Warranty

How it Works 

 

Welcome to MOTOPOWER's self-service page for processing warranty requests and making inquiries. This page is for you to reach out to us when you have issues with your product or to quickly help resolve any other issue you’re experiencing. We apologize in advance for whatever inconvenience your MOTOPOWER purchase may have caused.

Please note this page is for purchases made through this website or the MOTOPOWER Direct store on sites such as Ebay and Amazon. For purchases made through MOTOPOWER’s authorized resellers, please contact them directly.

All products purchased from MOTOPOWER come with a hassle-free warranty. You can also verify the warranty period with our customer service team in the body of your message.

If your product turns out to have a defect during its warranty period, please contact us by emailing to customerservice@motopowers.com and let us know what we can do to help you. 

Thank you in advance for all of the information you provide!

 

 

Register Your Products


To activate your 18 months product warranty, just simply email the below information to warranty@motopowers.com 

 

  • Where did you purchase the product: (Amazon US, Amazon CA, Amazon UK, Amazon France, Amazon Germany, Amazon Spain, Amazon Italy, Amazon Australia, Amazon Japan, eBay, Wal-Mart, Aliexpress)  

  • Order ID:

  • Model Number :

  • Product Description:

  • Quantity:

  • Purchase Date:

  • Buyer Name:

  • Email: 

 

We will keep your order details in our database once received your email. For any product quality issue within the warranty period, please contact us at any time. We will provide hassle-free replacement or refund directly. Thank you!